Important Notices
- August 28, 2024
- Support for the disaster caused by Typhoon No. 10 of 2024
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New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
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Some properties offer free or discounted options!
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At J:COM
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plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】/통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】/có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】/com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
We will answer any questions you may have
Notice from J:COM
- important
notice - notice
- ApologyJuly 24, 2024
- Regarding partial overcharging of calling charges for customers using au World Service (VoLTE calling)
- OthersJuly 21, 2024
- To customers who cannot use J:COM services after bad weather or lightning strikes
- OthersJuly 5, 2024
- Please be careful of fraudulent emails pretending to be J:COM.
- MOBILE September 5, 2024
- Regarding software updates for “AQUOS sense8”
- DisabilitySeptember 5, 2024
- [TV] J:COM LINK YouTube app malfunction
- PHONE September 4, 2024
- [Repost] J:COM PHONE: Notice regarding fee revision for issuing call details
- MOBILE September 4, 2024
- Regarding software updates for "BASIO active2"
- ElectricitySeptember 2, 2024
- [J:COM Electric/Electricity] Fuel cost adjustment unit price for September 2024 (October meter reading)
- OthersAugust 27, 2024
- [Notice] Regarding our service status due to the impact of Typhoon No. 10 in 2024
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.