J:COM NET (Course details)
We will guide you through the details of J:COM NET courses.
New CustomersFind the perfect
plan for you
Some properties offer free or discounted options!
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
Features
For those who want to start using ultra-fast internet at a great price!
Feature 1 : 1G plan for 3 months, 0 yen per month
J:COM NET
1G course *1
Wi-Fi
5,280 yen per month (tax included)
WEB Gentei Start Wari applicable
3 months
Monthly
0 yen *2 ~
- Depending on the housing complex you live in, you may not be able to use the 1G course. Click here for details
- For apartment buildings. WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
WEB Gentei Start Wari
Total discount of 15,840 yen (tax included)
Cashback
10,000 of yen
Cashback
For apartment buildings. WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
Feature 2: Japan's first *1 Next-generation AI Wi-Fi for stable communication *2
With next-generation Wi-Fi equipped with AI, communication is always stable and comfortable even when connecting multiple devices.
Add more pods to extend your Wi-Fi coverage for comfort throughout your home.
Equipped with AI for stable communication at any time
Comfortable even when connected with multiple devices
Furthermore, the Wi-Fi area is expanded by adding pods.
More comfort throughout your home
Feature 3: Ultra-fast internet for a smooth and comfortable experience!
With 1G / 5G / 10G compatible ultra-fast internet, you will have a comfortable communication environment.
J:COM NET's nice benefits
Find the perfect plan for you
Find the perfect plan for you
Rate plan
Area/housing type settings
Speed (plan) setting
Click here for "J:COM In My Room" for discounted apartment complexes
For example, current settings:
Kanto area (apartment housing)
| プラン | |||
|---|---|---|---|
| 申し込み サービス |
|
|
|
| 月額 |
最強ヤング割適用で 月額*** *** 円（税込） 割引適用*** *** 円（税込） *** *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
最強ヤング割適用で 月額*** *** 円（税込） 割引適用*** *** 円（税込） *** *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
最強ヤング割適用で 月額*** *** 円（税込） 割引適用*** *** 円（税込） *** *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
| 工事費 |
実質0 円
|
実質0 円
|
実質0 円
|
| 事務手数料 |
3,300 円（税込）
|
3,300 円（税込）
|
3,300 円（税込）
|
Click here for more detailed prices
Savings calculator
[J:COM NET Hikari]
J:COM NET Hikari will be provided to apartment complexes after December 7, 2023. Internet speeds vary depending on area. The serviced areas are gradually being expanded. Offered via either "J:COM NET Hikari on au Hikari (houses only, outside Kansai area)" / "J:COM NET Hikari" / "J:COM NET Hikari (N)" (unavailable in some areas) ).
[J:COM NET 1G Plan]
1G internet service with standard Wi-Fi equipment provided through cable TV lines.
Click here for details
[Construction costs]
- A separate contract administration fee of 3,300 yen (tax included) [3,080 yen (tax included) for Kyushu and Yamaguchi areas] is required.
[About construction costs essentially 0 yen]
- The monthly usage fee for applicable services will be discounted by the amount equivalent to the basic construction fee installment payment (<detached house> 1,800 yen (1,980 yen (incl. tax)) x 24 months, <apartment building> 1,400 yen (1,540 yen (incl. tax)) x 12 months, for 2-year long-term contracts 700 yen (770 yen (incl. tax)) x 24 months) (same applies when the basic construction fee is paid in one lump sum).
If you cancel during the discount period, the discount will end (you will pay the remaining installments in one lump sum). - For J:COM NET Hikari (N), the monthly fee for the applicable plan will be discounted by the amount equivalent to the basic installation fee installment (<If TV is included> 1,800 yen (1,980 yen (incl. tax)) x 24 months, <If TV is not included> 900 yen (990 yen (incl. tax)) x 24 months) (same for the basic installation fee lump sum payment). If the contract is cancelled during the discount period, the discount will end (installments for the remaining period will be paid in a lump sum). <If the customer installs the equipment themselves> 3,000 yen (3,300 yen (incl. tax)) will be free.
Learn more
[Price display]
- The displayed price is calculated from the month following the completion of installation work.
- The month when installation is completed will be pro-rated.
[J:COM TV/ J:COM NET]
- WEB Gentei Start Wari and cashback available
Click here for the conditions for WEB Gentei Start Wari Click here for the conditions for the cashback (joining benefit) - WEB Gentei Start Wari offers a discount on the monthly usage fee starting from the month after installation work is completed.
- Monthly rates shown for a two-year contract.
[J:COM PHONE]
- Monthly rates shown for a two-year contract.
[J:COM TV's Saikyo Young Wari]
- After the discount period ends, for "J:COM TV Shin Standard," the monthly usage fee will be automatically renewed based on the "Seishun 22 Wari / Seishun 26 Wari" discount, and for "J:COM TV Select S Pack," the monthly usage fee will be renewed automatically based on the regular monthly usage fee.
Click here for applicable conditions
[J:COM NET Saikyo Young Wari]
- After the discount period ends, the monthly fee will automatically be renewed at the "Seishun 22 Wari / Seishun 26 Wari" rate.
Click here for applicable conditions
[J:COM MOBILE Saikyo Young Wari]
- After the discount period ends, the regular rate will automatically continue.
- If you cancel during the discount period, or change from a non-eligible capacity plan or A plan ST to A plan SU, the discount will end.
- Separate charges for compatible smartphones, universal service fees, telephone relay service fees, call charges, SMS communication fees, etc. are required.
Click here for applicable conditions
Combine with options for even more value and convenience!
J:COM NET can be used more conveniently and at a better price by combining it with other services.
\ Get more value with a smartphone! /
Find the perfect plan for you
Find the perfect plan for you
Initial cost
For new subscribers
Basic construction cost at the time of new subscription
Virtually free!
Detached house: 47,520 yen including tax
Gathering: 18,480 yen including tax
Real 0 yen
If you are already a member
Additional services for subscribers
When you join the target plan,
basic construction cost 0 Yen!
Basic construction cost
Click here for details
【please note】
- A separate contract handling fee of 3,300 yen (tax included) [3,080 yen (tax included) for the Kyushu and Yamaguchi areas] is required for new subscriptions and additional services.
- Construction costs/fees/initial costs, etc. are required for use/cancellation of each service and service changes.
- Price plans other than long-term contract plans (no automatic renewal or contract cancellation fee) are also available.
- At the time of cancellation, removal work (charged) is required. Click here for details
Application flow
Easy in 3 steps!
Minimum 4 days *3
Application
Content confirmation·
Adjustment of construction date
installation work,
Installation and setting of equipment
- It may take 4 days or more depending on the contract, traffic conditions, use of Landline portability service, etc. Please note.
Find the perfect plan for you
Find the perfect plan for you
Terms of contract
- Long-term 2-year contract (automatic renewal).
- If the above conditions are no longer met, a contract cancellation fee will be required: "10G Course" <Detached house> 6,100 yen (6,710 yen (incl. tax)), <Apartment building> 5,800 yen (6,380 yen (incl. tax)) / "5G Course" <Detached house> 5,600 yen (6,160 yen (incl. tax)), <Apartment building> 5,300 yen (5,830 yen (incl. tax)) / "1G Course" <Detached house> 5,100 yen (5,610 yen (incl. tax)), <Apartment building> 4,800 yen (5,280 yen (incl. tax)) / "320M Course" <Detached house> 4,600 yen (5,060 yen (incl. tax)), <Apartment building> 4,300 yen (4,730 yen (incl. tax)).
- Only NET1 line per contract.
*" J:COM NET Hikari (N)" is not applicable.
- Long-term 2-year contract (automatic renewal).
- If the above conditions are no longer met, a contract cancellation fee of 6,260 yen (6,886 yen (incl. tax)) for the "10G Course" or 5,280 yen (5,808 yen (incl. tax)) for the "1G Course" (single-family home) / 4,780 yen (5,258 yen (incl. tax)) for the "apartment building" will be required.
- Only one line per contract.
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What payment methods are accepted?
-
You can choose to pay by bank transfer or credit card.
- When is the bank transfer due?
-
I paying by bank transfer, the payment will be made between the 26th and 28th of each month, depending on your financial institution. The payment date for your credit card is the payment date determined by the credit card company.
- When will I be billed after joining?
-
Your first billing will be in the month following the month you subscribed. Your bill will be the sum of the prorated portion of the month you subscribed and the month after that. The second and subsequent charges are the basic monthly fee for the service you are subscribed to as of the first day of each month and the usage fee for the metered service you used in the previous month.
- Is there a way to check billing details in advance?
-
We will send you a notification via SMS or email on the 16th of every month to notify you that your payment information has been confirmed.
- First sale of modem with built-in Plume® technology in Japan
- For high-performance Wi-Fi modem installation. Some apartment complexes may not be able to provide this service. For details, please contact J:COM.
[TV]
- The number of channels includes terrestrial digital broadcasting and BS digital broadcasting that can be viewed via the dedicated tuner provided.
- For BS digital broadcasting, you can watch NHK, BS11 Eleven, BS12 Twelve, and commercial BS. Some channels are optional channels (paid).
- NHK reception fee is not included in the usage fee.
- Includes 4K J:COM Box/ J:COM LINK monthly usage fee of 362 yen (398 yen including tax).
- To view 4K broadcasts and 4K image quality, you will need a 4K J:COM Box or J:COM LINK contract and a 4K compatible TV that supports HDMI2.0/HDCP2.2 standards. We do not guarantee connection or viewing with all 4K compatible devices.
【the internet】
- Communication speed may vary depending on usage environment and equipment.
[Phone]
- Separate universal service charges, telephone relay service charges and call charges are required.
[J:COM STREAM]
- Subscription to a J:COM designated service is required.
- Available for properties that support two-way service.
- Recording not possible.
- The content, period, and fees may change without notice.
- Even if you are already a subscriber, you may need to carry out additional construction work (for a fee) to use interactive services.
- You may not be able to watch some works or when using certain connection methods.
- To watch or purchase 4K content, you will need a 4K J:COM Box or J:COM LINK contract and a 4K-compatible TV that complies with the HDMI2.0/HDCP2.2 standards.
[About terrestrial digital broadcasting (BS)]
- Up to 3 set-top boxes dedicated to terrestrial digital broadcasting and BS digital broadcasting can be installed and used free of charge only when applying for a new terrestrial digital (BS) subscription.
- If you cancel terrestrial digital (BS), the set-top box for terrestrial digital and BS digital will also be cancelled. In addition, construction costs/fees are required when canceling the contract.
- It may not be available depending on your address or building.
- Depending on the type of contract, some may not be applicable, and additional construction costs such as booster installation costs may be charged depending on the type of construction.
- Depending on the application status, additional construction costs and monthly usage fees will be incurred when adding a set-top box dedicated to terrestrial digital broadcasting and BS digital broadcasting.
[About J:COM LINK mini]
- To use this service, you must subscribe to a service designated by J:COM. Not available outside J:COM area, in properties in J:COM area where the service has not been introduced, or for "J:COM NET Hikari (N)".
- Internet communication environment and wireless LAN connection environment are required to use J:COM LINK mini.
- Depending on the contract plan and usage environment, it may not be possible to provide.
- If you are newly subscribing to J:COM LINK mini, you will need to subscribe to either "J:COM Bulk Bill for Netflix" or "J:COM Bulk Bill for Disney+" for unlimited viewing of J:COM STREAM". .
[About J:COM LINK mini free]
- If you subscribe to J:COM NET or "J:COM STREAM" unlimited viewing "J:COM consolidated billing for Netflix" or "J:COM consolidated billing for Disney+", the regular monthly fee of 550 yen (tax included) for J:COM LINK mini will be free. Only one unit per household is applicable.
- If you subscribe to "J:COM Summary Request for Disney+", this discount is not applicable during the free offer period of "Disney Plus".
- If the above conditions are no longer met, the service will be provided at a regular monthly usage fee.
- A separate monthly fee is required for J:COM STREAM's unlimited viewing services, Netflix and Disney +.
- If you subscribe to a plan that includes J:COM TV and is eligible for the "Seishun 22 Wari" or "Seishun 26 Wari" plan, the regular monthly fee will be applied.
[J:COM Denki/About J:COM DENRYOKU]
- Depending on the fuel cost adjustment amount in your area and the details of your current contract, some applications may not be accepted.
- If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
