Disaster recovery support in each region
Support for people in affected areas
A disaster that you don't know when it will happen.
To prepare for disasters, J:COM conducts disaster prevention drills in collaboration with local governments and citizens, and conducts various support activities for people in disaster-stricken areas. We will continue to work to prevent damage caused by disasters as much as possible so that citizens can live a safe and secure life.
2019 Typhoon No. 15 and No. 19 (September and October 2019)
Community Channel Efforts
Typhoon No. 15, which landed in the Kanto region on Monday, September 9, 2019, caused extensive damage to Chiba Prefecture over a long period of time. In the following month, Typhoon No. 19 of the first year of Reiwa occurred one after another, and from October 12th (Sat) to 13th (Sun), 2019, there was record heavy rain in the Kanto and Tohoku regions. I was.
On the J:COM channel, before the typhoon landed, it started providing information on the TV screen with an L-shaped broadcast to alert people to the typhoon. After the typhoon passed through and the scale of the damage gradually became clear, we broadcast a live broadcast of the "Related Information Special Program" on Typhoon No. 15 and No. 19. We sent out detailed information to each region, such as the damage situation and the state of rising and flooding of rivers.
In addition to live TV broadcasts, J:COM's local information application "Do Local" also distributed programs at the same time, so that even those who were affected by the disaster and could not watch TV could receive information on their smartphones.
In addition to distributing information at the time of a disaster, we also announced "Donations On Demand Demand" nationwide on the J:COM channel "Daily News" to collect disaster relief funds for Typhoons No. 15 and No. 19. .
Live broadcasting on the app and disseminating information according to the region
- *The screen is from 2019
In addition to disaster information, we continuously broadcast information related to daily life such as lifeline information and traffic information.
Implemented fundraising activities using On Demand.
Click here for details.
Efforts of regional corporations and stations (Chiba Central Station, Kisarazu Station)
Chiba Central Office received a request for cooperation from Tuesday, September 10th to Friday, September 13th, based on a disaster assistance agreement * with Chiba City. etc. have been shipped.
Kisarazu Bureau received a request for cooperation from September 12 (Thursday) to 21 (Saturday) based on the disaster support agreement * with Kisarazu City, and transported relief supplies to 16 locations including community centers.
Main goods transported
12,630 blue sheets, 27,100 sandbags
Water (plastic bottle) 150 boxes
Other food
Provision of relief supplies
Kimitsu City: 36 boxes of water, toilet paper, etc.
Futtsu City: 16 boxes of water, 50 mobile charging cables, etc.
- * “Agreement on the provision of personnel and vehicles for regional support in the event of a disaster” … Cooperation in both human (employees) and physical (owned vehicles, etc.) support for disaster countermeasures taken by the government .
The Chiba Central and Kisarazu stations visited the homes of approximately 1,000 customers and distributed water and towels.
Many people said that all their towels were wet due to the flooding, and they were very pleased with the distribution of new towels.
In addition to the above supplies, we also provided support such as handing out charged mobile batteries and hand-wound radios to customers in areas where power outages continued.
At the Kisarazu station office, mobile phone charging is available for those who request it. During the period when the impact of the typhoon continued, we extended temporary openings on holidays and extended business hours.
2018 Hokkaido Eastern Iburi Earthquake (September 2018)
Community Channel Efforts
At 3:07 am on Thursday, September 6, 2018, the Hokkaido Eastern Iburi Earthquake with a seismic intensity of 7 occurred.
"J:COM Channel Sapporo" started broadcasting earthquake-related information on the L-shaped screen, and J:COM's local information application "Do Local" also distributed simultaneously, and you can get community-based information on your smartphone. I made it possible.
Emergency live broadcast from "Sapporo Studio" from 10:30 a.m. during power outages throughout Hokkaido except for remote islands.
The latest information such as general damage, meteorological observatory interviews, evacuation information, lifelines (transportation, water supply outages, hospitals), etc. were broadcast live every 1 to 2 hours.
From September 7th (Friday), "J:COM Channel Sapporo" will start broadcasting from "Urayasu Studio" in Chiba Prefecture due to the support system in the J:COM Kanto area.
While cooperating with staff in Sapporo, we continued to disseminate information to everyone in Hokkaido.
Broadcasting of "J:COM Channel Sapporo" from "Urayasu Studio" in Chiba Prefecture with the support system in Kanto
Implemented mobile phone charging service
Setting up TVs and Wi-Fi environments at evacuation centers
Efforts of regional corporations and stations (Sapporo station)
The Sapporo station set up a free mobile phone charging corner and a large TV in front of the company building to provide support to people in the area where power outages continue.
We also installed televisions and J:COM public Wi-Fi at the evacuation center to help evacuees keep up to date with the latest information.
On Sunday, September 9th, we distributed 3,000 bananas for free in collaboration with players of the professional basketball B.LEAGUE team ``Levanga Hokkaido.'' This event was broadcast live on J:COM Channel Sapporo's earthquake special program.
Words from our customers
On SNS, we received favorable posts about J:COM channel, which encouraged us.
- J:COM channel Thank you for giving me only the necessary information in the picture-story show. Local information pours in without having to search or sort through it. Even if you miss it, it will be broadcast repeatedly.
- Isn't the earthquake-related daily life information that J:COM Channel broadcasts 24 hours a day the most useful? thought today Recently
- After the power was restored, I turned on the TV to collect information, but the most appreciated local program was the Sapporo station. She kept telling me about shelters and water outages. The tragic site of the landslide was not shown, so I was able to see the information I needed most calmly. Gratitude
2016 Kumamoto Earthquake (April 2016)
Community Channel Efforts
At 9:26 pm on Thursday, April 14, 2016, the Kumamoto earthquake (foreshock) with a seismic intensity of 7 occurred.
The Kumamoto office building was damaged, but the Kumamoto studio and control room were still operational.
From 11:00 pm, we started disaster broadcasting on "J:COM Channel Kumamoto" and continued broadcasting site images and disaster information continuously until the next day.
At 1:25 am on Saturday, April 16, 28 hours after the foreshock, a mainshock with a seismic intensity of 7 occurred.
The company building was severely damaged, and the Kumamoto studio was in a state where early restoration was impossible.
Therefore, after the main earthquake, the outside of the company building was used as a temporary studio and broadcasting began.
From 11:15 a.m., we resumed disaster broadcasting on "J:COM Channel Kumamoto" and continued to provide useful information to everyone in Kumamoto who was affected by the disaster.
<During foreshocks> Despite the damage, it is possible to operate the studio and control room and continue disaster broadcasting.
<After the main earthquake> Broadcast resumed with a temporary studio outside the company building
Continued disaster broadcasts and broadcast still images of life support information
Collecting various information necessary for the disaster area
We collected various information that the disaster victims need now, and produced and broadcast many short VTRs to support the lives of the victims.
- Economy Class Syndrome Prevention Gymnastics
- Alert for donation fraud
- Earthquake insurance procedures
Such
September 2015 Kanto/Tohoku heavy rain disaster (September 2015)
Community Channel Efforts
The "September 2015 Kanto/Tohoku Heavy Rain Event" that began on September 10, 2015 (Thursday) caused extensive damage from the northern Kanto region to the southern Tohoku region.
Levees broke in 19 rivers, flooding occurred in 67 rivers, etc. In Joso City, which is the Tsuchiura cable TV service area, roads were flooded and the entire area was closed to traffic, causing great damage.
From September 10th, "J:COM Channel Ibaraki" will collect information from disaster prevention-related counters and disaster control headquarters of municipalities that have concluded disaster prevention agreements, and will collect information on flooding, road closures, landslides, evacuation advisories, and river water levels sent by each municipality. We continued to provide information such as these by broadcasting on an L-shaped screen.
(Tsuchiura City, Ushiku City, Ryugasaki City, Toride City, Joso City, Ami Town, Kasumigaura City, Tsukubamirai City, Miho Village, Tsukuba City, Moriya City, Ishioka City, Tone Town)
From September 20th (Sunday) to September 25th (Friday), "J:COM Channel Ibaraki" broadcast a special program related to disasters in Ibaraki Prefecture live. We collected information from the point of view of consumers and evacuees, such as the status of water supply and electricity service, railway operation information, road regulation status, lifeline information such as life-related information, etc., and continuously provided information that changed on a daily basis.
In addition to disaster information, we continuously broadcast information related to daily life such as lifeline information and traffic information.
Initiatives of regional corporations and stations (Tsuchiura Cable TV)
On September 13, Tsuchiura Cable Television visited customers' homes within the service area to confirm the extent of the damage.
From September 15, we visited the homes of 871 households affected by evacuation advisories and evacuation orders, and explained the free replacement of submerged equipment and exemption measures.
Many of our phones were submerged in water, and our customers were very pleased with our assistance in distributing phones and towels.
Words from our customers
- I received a phone from J:COM as a gift and was able to make phone calls from today.
- There was only one towel, so I was in trouble, so I was saved.
- It was good to see the state of Joso City on Comic-chan.
- I got on the phone and got in touch with my relatives.
- It was very helpful to visit each house.
- It was a pleasure to come here again and again.
Takatsuki City-wide Disaster Prevention Drill (February 2019)
Special program "Takatsuki City-Wide Large-scale Disaster Prevention Drill 'Let's Connect Community and Disaster Prevention Circle' ~Learning Lessons from the Northern Osaka Earthquake~"
Taking advantage of the lessons learned through natural disasters, Takatsuki City conducted disaster prevention drills for all citizens, assuming the occurrence of a large-scale earthquake, with the aim of further raising awareness of self-help and mutual assistance among each citizen.
In the program, we will broadcast live training that is based on practice, centered on the operation training of evacuation shelters set up in the city, and will also be broadcast live on J:COM's local information application "Do Local". We delivered it to citizens widely on both axes of communication.
Fire rescue training
Live broadcast on app
