Promoting digital transformation in local communities
To ensure the sustainable growth of our local communities, J:COM will work with local governments and partners to solve local issues such as transportation, medical care, and education through digital transformation.
Medical and healthcare
Telemedicine
The proportion of elderly people in Japan's total population is 29.1%. * As a result, the number of people who find it difficult to visit hospitals due to transportation issues or caregiving problems is increasing.
In July 2021, we launched Telemedicine service in some areas, which is expected to be a solution to local issues.
Starting in 2023, we also began offering online medication guidance and smartphone-based services, allowing patients to receive prescriptions and medication guidance via smartphone or TV, regardless of their location within J:COM service area.
- * Population estimate by the Statistics Bureau of the Ministry of Internal Affairs and Communications: Proportion of people aged 65 and over in Japan's total population as of December 1, 2023
"Women's Health Consultation" is a support service for women's specific disorders
We are conducting a pilot project for "Women's Health Consultation," a service that allows women to easily consult about their health concerns, such as "I don't want others to know about my health problems, but I want to talk to someone" or "I want to know whether I should go to a clinic." This service allows users to read columns that explain women's health questions in an easy-to-understand way and to consult with doctors about their health.
The entire process from use to receiving medication can be completed within the apartment building.
In a condominium completed in January 2025 in Takarazuka City, Hyogo Prefecture, residents can complete everything from using Telemedicine to receiving medication via postal mail, all within the premises. This service is easy and safe for people of all ages to use, contributing to a safe and comfortable lifestyle.
Participating in the "New Sapporo Model"
We are participating in the "New Sapporo Model," a digital garden city-state initiative by Sapporo City to solve the problems of aging regions. In addition to Telemedicine using television, we have built a system that links to Telemedicine services via the MY J:COM app in the "Sapporo Area Smart App," which targets 12 cities and towns surrounding Sapporo City.
We will expand this initiative and contribute to solving regional issues such as population decline, an aging society with a low birthrate, and underserved medical facilities.
モビリティ
J:COM MaaS
2021年4月よりJ:COM MaaSをスタートし、36の拠点で運用しています。
複数人が相乗りできるミニバンを導入、高精度アルゴリズム搭載の配車システムで営業員の送迎を行っています。
「子育て世代からシニアの方まで、移動を自由に。」をスローガンとして、新しいモビリティサービスの実現を目指し、日々運行データを蓄積しています。
Contributing to the local community through mobility services
Together with Sakai City, Nankai Electric Railway, and Nankai Bus Co., Ltd., we conducted a demonstration project for the Nankai On Demand Bus to consider new means of transportation to solve the mobility issues of residents in the Semboku New Town area and improve convenience (October 1, 2023 to the end of January, 2024). With its hilly terrain and aging population, this area requires efforts to solve the mobility issues of residents. This initiative will contribute to discovering new attractions and revitalizing the area, while providing local residents with a fun mobility experience.
Traffic analysis solutions to support congestion countermeasures
熊本県では、通勤時間帯の渋滞解消と分散化に向け、民間企業へ時差出勤・テレワークの導入を促進しています。当社は車両の走行データを用いた交通量分析により、渋滞要因の可視化と効果検証を実施しました。行政と連携し、根拠に基づく対策検討を支援することで、地域の交通課題の解決に貢献しています。
暮らしや経済活動の円滑化を通じ、地域社会との共創による持続可能な街づくりを支えています。
education
Provision of network lines for schools
We provide secure, high-speed, high-quality leased lines at low cost to local schools. By creating a comfortable learning environment, we contribute to solving everyday life issues together with the local community.
Offer example
自治体と連携し、千葉県習志野市、東京都日野市、兵庫県芦屋市などで学校向けの専用回線やインターネット回線、ネットワークアセスメントなどを提供しています。
安定した通信環境と共に、端末から校内LAN環境、セキュリティまでオールインワンでご提供することで、学習環境の高度化と地域に根ざした持続可能な教育の実現に貢献しています。
Cultural and public facilities
Designated management of Osaka City Central Public Hall
We were designated by the City of Osaka as the designated manager of the "Osaka City Central Public Hall," a nationally designated important cultural property, and began operating the facility for five years from April 2025.
Leveraging the digital technologies cultivated in the broadcasting and telecommunications fields, we are thoroughly ensuring the appropriate preservation of cultural assets while also promoting their utilization in a way that maximizes their value.
We will contribute to creating vibrancy and the sustainable development of the local economy by preserving and promoting the region's history and culture.
Designated management of Osaka City Craft Park
As the designated manager of Osaka Municipal Craft Park, we are working to promote facility operation and utilization.
This facility is Japan's only comprehensive crafts facility, and as a place for lifelong learning, it offers a variety of opportunities to experience the charm of craftsmanship.
In collaboration with local governments, we are strengthening our function as a community-based cultural and learning hub, contributing to intergenerational exchange and regional revitalization.
Urban and Regional Management
Area Management
In the Sagami-Ono area, J:COM, together with Nomura Real Estate Co., Ltd. and Tully's Coffee Japan Co., Ltd., jointly established an area management organization in 2025. Area management is an activity in which residents, businesses, landowners, and others collaborate and proactively work together with the aim of maintaining and improving the value of the region.
Leveraging the network cultivated through our broadcasting and telecommunications businesses, we develop events and information dissemination in collaboration with local governments and community organizations. By widely conveying the charm of the region and creating opportunities for interaction, we contribute to the creation of vibrant communities and their development.
The plaza in the Sagami-Ono area, where our company manages the area, is Here
Tourism support through live cameras (Kanagawa Prefecture)
神奈川県南足柄市と連携し、金時山周辺のライブカメラ映像を通じて、地域の魅力や四季の自然情報を発信しています。観光促進や登山者の安全確認にも寄与するとともに、自治体との協働により地域資源の価値向上と持続可能な地域活性化に貢献しています。
Human resources to promote regional digital transformation
Digital Promotion Committee
The Digital Promotion Committee is an initiative that the Digital Agency has been implementing since 2022 to realize a "people-friendly digital society in which no one is left behind."
Approximately 6,400 of our employees who have contact with customers have been appointed as "Digital Promotion Committee members."
Regional revitalization entrepreneur
In order to promote digitalization in the region, we signed an agreement with Chihayaakasaka Village in Osaka Prefecture regarding the "Regional Revitalization Entrepreneur System" supported by the Ministry of Internal Affairs and Communications, and are dispatching local revitalization businesspeople. Based on this agreement, we have started a project to provide smartphones free of charge to 300 seniors in the village who do not have smartphones. By popularizing smartphones through this project, we aim to promote digital transformation in the village that is tailored to each individual, such as digitizing Telemedicine and public transportation, and revitalizing the local economy, including creating a safe, secure, and livable village.
