Promoting digital transformation in local communities

Elderly people account for 29. ^1%* of the total population in Japan, and an increasing number of them have difficulty in making hospital visits due to transportation and nursing care issues related to hospital visits.
In July 2021, we started Telemedicine service in some areas, which is expected to be a solution to local issues.
Furthermore, in 2023, we will start providing online medication guidance and an app for smartphones. J:COM Regardless of the service area, patients will be able to receive medical care, medication guidance, and prescription medication via smartphone or TV.

• * Population estimate by the Statistics Bureau of the Ministry of Internal Affairs and Communications: Proportion of people aged 65 and over in Japan's total population as of December 1, 2023

The GIGA School Initiative was launched by the Ministry of Education, Culture, Sports, Science and Technology in 2019 with the aim of creating an ICT ^*1 environment for children across the country. J:COM provides the "GIGA School Plan ^*2" to families with eligible children and supports the use of learning devices at home. Furthermore, in some areas, we are working to improve the educational environment by providing dedicated networks to boards of education and governments and increasing speed.

• *1 Communication using communication technology
• *2 Internet special price plan with Wi-Fi standard equipment

J:COM MaaS

J:COM MaaS was launched in April 2021 and is currently in operation at 26 stations (as of the end of April 2024).
We have introduced minivans that can accommodate multiple passengers, and use a vehicle dispatch system equipped with a high-precision algorithm to transport sales staff.
With the slogan "Freedom of movement for everyone, from child-rearing generations to seniors," we are accumulating operational data every day with the aim of realizing new mobility services.

Contributing to the local community through mobility services

Together with Sakai City, Nankai Electric Railway, and Nankai Bus Co., Ltd., we conducted a demonstration project for the Nankai On Demand Bus to consider new means of transportation to solve the mobility issues of residents in the Semboku New Town area and improve convenience (October 1, 2023 to the end of January, 2024). With its hilly terrain and aging population, this area requires efforts to solve the mobility issues of residents. This initiative will contribute to discovering new attractions and revitalizing the area, while providing local residents with a fun mobility experience.

The Digital Promotion Committee is an initiative that the Digital Agency has been implementing since 2022 to realize a "people-friendly digital society in which no one is left behind."
Approximately 6,800 of our employees who have contact with customers have been appointed as "Digital Promotion Committee members."

In order to promote digitalization in the region, we signed an agreement with Chihayaakasaka Village in Osaka Prefecture regarding the "Regional Revitalization Entrepreneur System" supported by the Ministry of Internal Affairs and Communications, and are dispatching local revitalization businesspeople. Based on this agreement, we have started a project to provide smartphones free of charge to 300 seniors in the village who do not have smartphones. By popularizing smartphones through this project, we aim to promote digital transformation in the village that is tailored to each individual, such as digitizing Telemedicine and public transportation, and revitalizing the local economy, including creating a safe, secure, and livable village.