J:COM in Numbers

Performance

Graph showing operating revenue and net income attributable to shareholders of the Company. Operating revenue is expected to be 785.7 billion yen in fiscal 2020, 798.1 billion yen in fiscal 2021, 828.8 billion yen in fiscal 2022, 892.3 billion yen in fiscal 2023, and 777.6 billion yen in fiscal 2024. Net income attributable to shareholders of the Company is expected to be 67.2 billion yen in fiscal 2020, 70.0 billion yen in fiscal 2021, 67.2 billion yen in fiscal 2022, 73.6 billion yen in fiscal 2023, and 71.8 billion yen in fiscal 2024.

Number of subscribing households

As of September 2025, the number of subscribing households is 22.58 million households out of Japan's total 61.29 million households. Among them, the number of households with network connections is 14.24 million, and of those, the number of households subscribed to services is 5.8 million.

※Total number of households in Japan: 'Total number of households according to the Basic Resident Register as of January 1, 2025, by the Ministry of Internal Affairs and Communications'
Home pass: The number of households where the network is already installed and service can be provided
Number of households subscribing to services: The total number of households that are subscribed to at least one of the services.

J:COM Download PDF of Number of Subscribed Households（88KB）

Support the service

Cable TV Station

65 stations

* As of the end of March 2025

Number of Technology Centers

9 locations

* As of the end of March 2025

Sales staff

2,390 people

* As of the end of March 2025

After-sales support

540 people

* As of the end of March 2025

Customer Center

2,440 people

* As of the end of March 2025

Service Engineer

3,400 people

* As of the end of March 2025

Together with local communities

Disaster prevention agreements with local governments

223 local governments nationwide

* As of the end of March 2025

Number of Regional Producers

101 people

* As of the end of March 2025

Smartphone/IT classroom results

Participants: 205,000

* As of the end of March 2025

Number of Digital Promotion Committee Members

6,410 people

* Efforts to create an environment in which society as a whole can enjoy the convenience of a digital society without leaving anyone behind, by providing detailed support to those who are unfamiliar with digital devices and services. (From the Digital Agency website)

Work lively

number of employees

15,672 people

* As of the end of March 2025

Ratio of female managers

19.6%

* As of the end of March 2025

Childcare leave acquisition rate

Male: 81%, Female: 109%

* FY2024 results
Calculated based on the Ministry of Health, Labor and Welfare's Kurumin certification standards

Childcare reduced working hours users

655 people

* FY2024 results