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Initiatives in the event of a disaster

J:COM works with local governments and partners to provide information about safety and security in the community through community channels, etc. In addition, in response to disasters that occur all over the country, J:COM accepts donations via video-On Demand, etc., and donates the same amount to the amount received from customers to support disaster-stricken areas.

Disaster prevention agreements with local governments, etc.

J:COM has concluded disaster prevention information agreements and regional support agreements with more than 200 local governments, and conducts disaster prevention and disaster information dissemination, support activities for disaster-stricken areas, and disaster prevention training. We will continue to work to prevent damage caused by disasters as much as possible, lead to early recovery, and enable our customers to live a safe and secure life.

Disaster prevention agreements with 221 local governments

Disaster prevention agreement

In response to requests from local governments, when a disaster occurs, we will use J:COM 's media to disseminate information to protect the safety of residents, such as evacuation information and information on daily life support, using tickers and L-shaped screens.

Government Announcement Broadcast Retransmission Agreement

It is possible to receive "disaster prevention administrative radio" broadcasts sent by local governments at home through a dedicated terminal (paid). In addition to delivering earthquake early warnings, weather information, evacuation information, etc., in the case of information issuance that threatens human life, the TV will automatically start and display evacuation information, weather information, etc.

  • *The content varies depending on the municipality where you live.

Disaster relief agreements

With the aim of further improving disaster response, in addition to information coordination, local J:COM stations will provide both human (employees) and physical (owned vehicles, etc.) for disaster countermeasures taken by local governments when disasters occur. We will support and cooperate with.

Disaster prevention and mitigation cooperation agreement with NHK

By leveraging the strengths of both J:COM and NHK and complementing each other, we aim to deliver even more detailed disaster prevention and mitigation information to local residents by making full use of each other's transmission routes.

Cooperation in times of disaster

  • (1) Mutual provision of fixed-point camera images of rivers, harbors, roads, etc.
  • ②Mutual provision of interviews and produced videos
    (NHK provides disaster-related broadcast programs to J:COM)
  • ③ Mutual provision of interviewed and produced manuscripts (disaster and lifeline information, etc.)
63 stations New, commonplace J:COM 16 stations NHK

Disaster broadcasting and distribution

Community channel

Dissemination of information necessary for the region through two original channels

J:COM provides two original free-to-air community channels: "J:COM Channel" and "J:Tele."
Regardless of whether you subscribe to J:COM 's paid service or not, you can watch it for free if you are a household connected to J:COM NET.

Providing detailed information on regional safety and security in response to disaster information

When a disaster occurs, information about the disaster and support will be sent via subtitles and an L-shaped screen.

When a disaster occurs, we strive to deliver disaster broadcasts quickly based on information from local governments. In addition to disaster-related information such as damage status, evacuation information, and local government press conferences, we also deliver information on school closures, various support information, and other life support information for the recovery process on an area-by-area basis.

  • *The content of messages may differ depending on the scale of the disaster.
  • *Special programs may be broadcast in cooperation with disaster response headquarters of local governments.
  • *The screen is an image.

In case of emergency, disaster information, lifeline information, etc. are transmitted by data broadcasting

  • * You may not be able to watch depending on your address or building.
  • * When viewing with the tuner of the TV itself, it may be necessary to scan the TV.
  • * Broadcast content varies depending on the municipality where you live.
  • *The screen is an image.

exclusive device

We provide a disaster prevention information service in collaboration with local governments as a disaster prevention-related service that helps local residents live safe and secure lives.

Quick notification of disaster prevention information in your area

Through our own cable network, our disaster prevention information service provides a variety of information, such as earthquake early warnings, weather information, and evacuation information that are announced in your area, to dedicated terminals. will inform you from

exclusive device

Earthquake early warning

Based on information from the Japan Meteorological Agency, a dedicated terminal will calculate and notify you of the expected seismic intensity and the grace period until the shaking occurs, which cannot be known from the earthquake early warning for the general public.
It can be used to ensure safety before an earthquake arrives.

Retransmission of disaster prevention administrative radio

In the event of a disaster, you can listen to the voice of disaster prevention administrative radio such as evacuation information broadcast by local governments from a dedicated terminal. You can rest assured even in situations where you cannot hear the broadcast from the outdoor speakers due to heavy rain, etc.

  • * It will be provided sequentially from the area where the contract related to the disaster prevention administrative radio has been concluded with the local government.

TV activation in the event of a disaster

A part of evacuation information, weather information, etc. announced by local governments and the Meteorological Agency is automatically started and displayed on the TV.
Notifications are also made via lamps and sounds on the dedicated terminal, so you can quickly notice the occurrence of a disaster, helping to evacuate early and ensure safety.

  • *Broadcast contents and expressions differ depending on the local government in which you live.
  • *The screen is an image.

(Disaster TV startup movieplay time: 0:40)

Standby → Automatically start★ While watching a program → Automatically switch ★If no operation continues, it will automatically return to standby. Evacuation instructions Simultaneously notified by terminal lamp and voice

List of information displayed on TV

Municipalities Evacuation information Evacuation orders, evacuation advisories, preparation for evacuation, start of evacuation for the elderly, etc. Meteorological Agency Weather information Special warnings Heavy rain, heavy snow, waves, storm surges, etc. Warnings Heavy rain, heavy snow, waves, storm surges, etc. Various information Record-breaking heavy rain information, eruption warnings , large tsunami warnings, flood forecasts for designated rivers, etc.

Disaster recovery support in each region

Material and personnel support under disaster prevention agreements

A disaster that you don't know when it will happen.
To prepare for disasters, J:COM conducts disaster prevention drills in collaboration with local governments and citizens, and conducts various support activities for people in disaster-stricken areas. We will continue to work to prevent damage caused by disasters as much as possible so that citizens can live a safe and secure life.

Fundraiser

J:COM accepts donations through video-On Demand and other means to support disaster-affected areas in response to disasters occurring all over the country.

Donation application method

fundraising On Demand

Apply for video On Demand

You can apply using the "Donation On Demand" fundraising system that utilizes J:COM STREAM mechanism.
When a customer purchases eligible content, the proceeds are donated to the recipient organization as a fundraiser. Customers can easily participate in fundraising with a single touch of the remote control, and pay it together with their monthly payment amount.

  • J:COMテレビサービスにご加入のお客さまにご利用いただくことができます。
  • 旧JCNエリアの一部や、お使いの機器によってはご利用いただけません。
    (一部エリアを除き、「スマートお得プランEX」「スマートお得セレクトEX」では、J:COM STREAMはご利用いただけません。)
  • J:COMからは本募金の領収書を発行できません。

Donations currently being accepted

Great East Japan Earthquake Reconstruction Support Fundraising

We are accepting donations with the idea of ``preserving the memory of the earthquake disaster.''
J:COM will match the total amount of your donations and give it to organizations involved in earthquake recovery support activities.

  • Reception method
    Applying from “Video On Demand”
    You can donate by watching the paid "Earthquake Archive" series on J:COM STREAM.
    How to operate here Please confirm.
    • *We do not accept applications from the Internet.

"Earthquake Archive" Series

  • "Yu" life that was kept alive(Produced by: Japan Cable and Telecommunications Association / Film Production Company "Kumie" Director / Photography: Miho Hojo Supervision: Naomi Kawase)
  • Miracle Pine Tree (Production work: TonoCableTelevision)
  • “Furusato – 2 Years after the Great East Japan Earthquake –” (Produced by: Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • 2015 Earthquake Special Memory (Production: Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • Regional Revitalization (Production: Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • Five years after the earthquake (Production:  Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • 3.11 special program "From now on" (Production: Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • Earthquake disaster special number 2017 "Earthquake departure Kizuna line" (Production and writing: Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • Earthquake disaster special number 2019 "Tobira - Connect to the future" (Production work: Japan Cable and Telecommunications Association Tohoku Branch, Miyagi Prefecture Cable Television Council)
  • Earthquake special number 2020 Voices connecting to tomorrow ~Tell us from here~
  • - 10 years since the earthquake - Disaster-stricken cable TV stations convey messages - Messages being played now (Produced by: Japan Cable Television Federation Tohoku Branch/Miyagi Prefecture Cable Television Council)
  • Earthquake Special Program 2022: Young people carrying on the memories of the earthquake (produced by: Japan Cable Television Federation Tohoku Branch/Miyagi Prefecture Cable Television Council)
  • Earthquake Special Program 2023 Minamisanriku Town’s Reconstruction and Future Steps (Produced by: Japan Cable Television Federation Tohoku Branch/Miyagi Prefecture Cable Television Council)
  • Great East Japan Earthquake: Passing down the lessons - Passing the experiences of that day to the future - (Produced by: Japan Cable Television Federation Tohoku Branch/Miyagi Prefecture Cable Television Council)
  • *Some works are also distributed free of charge on this site. Click here for details

Operating procedure

  • * There are two types of screens depending on the device you are using. Click here for instructions on how to operate if the screen differs from the one below.
① Press the "VOD" button on the remote control and select the "Hobbies (free)/Fundraising" genre from the top menu on the top screen.
② Select “Donation” from the “Hobbies (free)/Donations” category narrowing menu.
(3) Select the donation amount (*) for “XX Contribution”.
④ Press "Rent" and watch the program
  • (*) Content prices include consumption tax. J:COM will add an amount equivalent to consumption tax and the same amount as the purchase amount, and then hand it over to the donation recipient.
  • * Contents are subject to change without notice.
① Press the "VOD" button on the remote control and select "Free/Contracted Works" on the top screen.
② Select “Donation”.
(3) Select the donation amount (*) for “XX Contribution”.
④ Press "Proceed to rental" and select "Rent and watch" to watch the program for 30 seconds.
  • (*) Content prices include consumption tax. J:COM will add an amount equivalent to consumption tax and the same amount as the purchase amount, and then hand it over to the donation recipient.
  • *1 Please watch for 30 seconds without fast forwarding.
  • *2 Contents are subject to change without notice.
  • *3 Screen transitions are different on some devices.

Past donation reports

The J:COM Group accepts donations from everyone to support disaster areas in the event of a disaster. Donations from everyone will be sent to organizations such as the Japanese Red Cross Society that support reconstruction of the disaster area through J:COM. We appreciate your understanding and cooperation.

2024

2020 Noto Peninsula Earthquake Disaster Relief Donation Report

Updated March 29, 2024

Thank you very much for supporting the Reiwa 6 Noto Peninsula Earthquake Relief Fund from January 5, 2024 to February 29, 2024.
We will report the total amount of donations as follows.
The relief funds were donated to the Japanese Red Cross Society.

  • *Total amount of donations from customers plus donations from J:COM

Total donation

Total 16,007,422 yen

thank you for your help.
We sincerely hope that the affected areas will recover as soon as possible.

*Update: On April 19, 2024, we visited the Japanese Red Cross headquarters and donated the support we received.

From left: Tatsuya Aizawa, Director of Partnership Promotion, Japanese Red Cross Society, Atsuko Suzuki, Director of J:COM Sustainability Management Promotion Office

From left: Tatsuya Aizawa, Director of Partnership Promotion, Japanese Red Cross Society, Atsuko Suzuki, Director of J:COM Sustainability Management Promotion Office

Report on the 2023 Great East Japan Earthquake reconstruction support fundraising campaign

Updated March 8, 2024

Thank you very much for your cooperation in the Great East Japan Earthquake recovery support fundraiser from January 1, 2023 to December 31, 2023.
We will report the total donation amount as follows.
This reconstruction support donation will be used to support Tohoku's earthquake disaster inheritance activities. 3.11 Memorial Network Fund We will donate to.

  • *Total amount of donations from customers plus donations from J:COM

Total donation

Total 513,480 yen

thank you for your help.
We sincerely hope that the affected areas will recover as soon as possible.

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