J:COM Heart Co., Ltd.


Establishment Purpose and Vision
Purpose of establishment: "Creating a workplace where everyone can thrive"
We will provide a rewarding workplace for people with disabilities who have the will and ability to work.
We aim to create a workplace where not only people with disabilities, but also able-bodied people and re-employed retirees can work and grow together.
Vision: "Turn diversity into strength and create a bright future for everyone."
By understanding individual characteristics and considering each other, we expand individual possibilities.
Top Message
One step at a time, at your own pace. To become a company that everyone can be proud of.

President, Representative Director
Chika Ando
We want our employees to truly feel that they want to work for this company forever. We have reexamined our support system and working style, focusing on "security" and "growth." As a result, many of our members have become full-time employees, contributing to their teams as part of J:COM Group at bases across the country.
At J:COM Heart, the path to skill development and career advancement is open to all employees. Even if you find yourself stuck in the middle of a challenge, you can continue working by changing to a more comfortable working style.
Currently, each employee is expanding what they can do at their own pace and beginning to realize what they want to do. We want you to grow together with your colleagues in a safe environment, and to use your own individual senses and ideas to change the company and the way we work for the better. This is the future we envision.
President, Representative Director Chika Ando
Working Environment
Support System
We have created an environment and systems that allow employees to work comfortably according to the characteristics of their disabilities and their physical condition.
- Adjustment of working hours (e.g., reduced working hours)
- Short breaks (5-10 minutes) every hour
- Twice a month of unpaid medical leave
- Improving the working environment
- Area Manager
A manager is assigned to each area. Through daily communication and regular interviews (about once a month), they provide advice on work and the workplace, mental care, and coordination with assigned departments. - Area Supporters
As an assistant to the area manager, I respond to everyday inquiries from employees in a position close to them. If you have any problems, you can feel free to call on me.
Full-time employee promotion record
Approximately 90% of staff are promoted to full-time employment within three years of joining the company.
Choose from full-time employment courses
Employees can choose between the "Career Course," which aims for career advancement, and the "Standard Course," which allows them to work in a way that suits the characteristics of their disability (such as part-time work), based on their individual abilities and level of growth.
Main business form
Location | Main business activities | |
---|---|---|
Cable TV Station | Sales staff activity bases. 65 locations nationwide. | Assisting with organizing materials for distribution and administrative tasks, etc. |
Technology Center | Bases for various construction works. 9 locations nationwide. | Entering data into the system, etc. |
Customer Office | A base for responding to customer inquiries and consultations. | Back office work such as general affairs and administrative work. |
Operations Center | A base where management work related to contracts and billing is carried out. | Scanning and filing documents. |
J:COM Heart in numbers
At J:COM Heart, various staff members work hard according to the characteristics of their disabilities and their individual abilities.
Employee Comments
While dealing with child rearing and her own physical condition

Mr. S, who joined the company in November 2022
Everyone is happy to accept my absence when my child suddenly develops a fever or I'm not feeling well. I've learned to rely on others since coming here. Rather than pushing myself too hard and causing a lot of trouble, I just need to rest well when I can and do my best when I can. This is a workplace where we all feel like we're in the same boat. Another great thing about this company is that there are regular social gatherings between J:COM HEART employees where you can exchange information with people who have similar illnesses. Right now, I rely on everyone, but when my child is no longer of my own, I would like to be in a position to support others.
A good place to work for me

Mr. F, who joined the company in September 2022
I have been with the company for three years, assisting with postal work and equipment collection in the Administration Department, and spending fulfilling days with kind and interesting colleagues. The work starts late, so I am happy that I can arrive at work with plenty of time in the morning. A conversation with a person in charge at a job fair was what led me to join the company. I enjoy anime series on my days off, and my hobby is collecting goods, so I value work-life balance. I am currently studying English and saving money in a planned manner so that I can go to an amusement park overseas. This workplace, where I can continue doing what I love in an environment where I can take on new challenges, is the ideal place for me to be.
Company Profile
Business Locations
J:COM Hart was established in 2015 as a special subsidiary of J:COM group. It has business locations in Sapporo, Kanto, Kansai, and Kyushu Yamaguchi. Its 155 staff members and 48 managers work at various J:COM Group facilities (about 80 locations nationwide) as their work bases.
Corporate information
Company Name |
J:COM Heart Co., Ltd. |
---|---|
Location |
Head office: 1-8-1 Marunouchi, Chiyoda-ku, Tokyo |
Office |
Ditto |
Capital |
50 million yen (100% investment by JCOM Co., Ltd.) |
Established |
June 2015 |
Business start |
September 2015 |
Certified as a special subsidiary |
October 2015 |
Main business activities |
|
Recruitment
If you wish to apply:
- If you belong to a support facility, please contact the above address through your support staff.
- ・If you are not affiliated with a support facility, please check the recruitment information above before applying.
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