Health Management
J:COM 's sustainability management policy is to create a corporate culture of mutual respect and a work environment where everyone can demonstrate their abilities in their own way, thereby realizing the well-being of employees and their families.
Based on the belief that the mental and physical health of employees and their families is important, as they are the source of value creation, we are promoting the creation of a lively and comfortable working environment through initiatives to maintain and improve health and by establishing systems to support employees in balancing work with childcare, nursing care, illness, and disabilities.
Health Management Declaration
Based on our corporate philosophy of "Let's resonate more with people. Let's support people's lives more. Let's open up tomorrow and the future," we established the "Health and Productivity Management Declaration" in 2018 to realize Sustainability Management Policy 3, "Happiness for employees and their families." We aim to be a company where employees can work healthily and energetically.
Health management declaration
J:COM 's sustainability management policy is to create a corporate culture of mutual respect and a work environment where each employee can demonstrate their abilities in their own way, and to realize the well-being of employees and their families, who are the source of value creation.
The health of each and every employee is an essential element in realizing our mission.
We hereby declare that we will contribute to the realization of a prosperous community and society by promoting "health promotion" in which the company, employees, and families are united and "creating a working environment" that is healthy and energetic both physically and mentally. increase.
JCOM Inc.
President, Representative Director Yoichi Iwaki
Understanding and Countermeasures for Employee Health Issues
Health and Productivity Management Strategy
Health-related measures
- *1 Work engagement is an original index created by the survey contractor based on items correlated with Utrecht Work Engagement.
- *2 Presenteeism is measured using the SPQ (Single-Item Presenteeism Question, University of Tokyo, single item version)
- *3 Number of people measured for work engagement, productivity decline rate, and stress check survey: 11,430
*The percentage of people receiving specific health guidance for fiscal year 2012 is the figure as of September 2013.
Health Management System
Under the direction of the Corporate Division Executive, we have formed a team within the Human Resources Division responsible for health management across all Group companies, and are implementing various measures such as employee health promotion, health literacy improvement, and mental health support. We are also working to maximize the effectiveness of our efforts to create a work environment that is comfortable and allows employees to fully demonstrate their abilities, in line with the health issues faced by our employees, by collaborating with industrial physicians and other professionals and the health insurance association. We also discuss and share information about overtime work, the occurrence of industrial accidents, and the work environment with employee representatives, and are working to improve these issues.
Promotion of Employee Health and Disease Prevention
We are implementing various measures in cooperation with industrial physicians and the health insurance association to improve the health of our employees and prevent diseases and aggravation.
- Employment determination by industrial physician and implementation of follow-up measures
- Specific health guidance and encouragement to visit medical institutions to prevent lifestyle-related diseases
- Health guidance for high-risk employees
- Subsidies for tumor marker tests and women's cancer screening
- Influenza vaccination campaign
| Health and Productivity Management Indicators | 2022 | 2023 | 2024 |
|---|---|---|---|
| Regular health checkup attendance rate | 100.0% | 100.0% | 100.0% |
| Detailed examination attendance rate* | 41.0% | 56.3% | 44.7% |
| Specific health guidance completion rate | 9.1% | 40.9% | - |
| Tumor marker testing subsidy (head office portion) | - | 544,000 yen | 1.73 million yen |
| Productivity decline rate survey response rate | 99.7% | 99.7% | 99.8% |
| Rate of people maintaining a healthy weight (18.5-25) | 59.5% | 59.2% | 59.2% |
| Hypertension treatment continuation rate | 75.4% | 73.2% | 80.5% |
- *Percentage of people undergoing detailed examinations: From FY2012, the decision will be made by a medical examiner.
Mental Health Measures
We provide a variety of support for the mental health of our employees by collaborating with external specialized organizations and utilizing systems.
- Stress check/organizational analysis
- EAP (Employee Assistance Program)
- PFA (Psychological First Aid)
- Interview with an in-house counselor
- Absence of work management system
| Health and Productivity Management Indicators | 2022 | 2023 | 2024 |
|---|---|---|---|
| Stress check response rate | 99.7% | 99.7% | 99.8% |
Commitment to employee wellbeing
Work-Life Balance Support
We are also focusing on establishing systems to support the balance between work and childcare, nursing care, illness, and disabilities, and are promoting the creation of an environment that allows for diverse work styles and enables employees to fully demonstrate their abilities. As an organization that maintains high standards, we have been certified as Platinum Kurumin since March 2020.
- Work interval system of 11 hours in principle
- Babysitter usage subsidy system
- Conduct training on work-life balance support
- Childcare support leave
- GLTD insurance
| Health and Productivity Management Indicators | 2022 | 2023 | 2024 |
|---|---|---|---|
| Average monthly overtime hours | 22.4h | 20.2h | 19.5h |
| Paid vacation utilization rate | 80.1% | 85.0% | 86.5% |
| Average number of paid days taken per year | 16.0 days | 16.9 days | 16.9 days |
Improving health literacy
We provide opportunities to learn about health in a fun way and places to put it into practice, supporting our employees' independent efforts to maintain their health.
- Implementation of a no-smoking day once a month
- Online smoking cessation program
- "Women's Health" training held (Participants: 338 people)
- Hosted a femtech event for internal and external parties (total participants: 750, satisfaction rate: 95%)
- Opening of a health consultation room staffed by public health nurses
- Holding a company-wide walking competition
- Dietary Improvement Seminar
- Responsible drinking seminar
- Healthy short videos (15 themes)
- Health measurement event
Regarding the exercise habit ratio, we have been holding a company-wide walking competition since fiscal 2019, and this has increased by 8.4 points compared to fiscal 2018.
(Average number of steps in the 2012 walking competition: 8,928 steps/day) *1
(Average number of steps for people aged 20 and over: 6,112 steps/day) *2
- *1: Collection period: November 1st to November 30th
- *2: From the 2023 National Health and Nutrition Survey
These efforts have raised employee awareness of exercise and health, and the exercise habit scores compiled by our company have increased for both men and women since fiscal 2018.
| Health and Productivity Management Indicators | 2022 | 2023 | 2024 |
|---|---|---|---|
| Exercise habit ratio | 26.5% | 28.4% | 29.1% |
| People who have had enough rest through sleep | 67.6% | 64.9% | 66.6% |
| Percentage of people who skip breakfast | - | 38.8% | 39.6% |
| Number of participants in the walking competition | 1,533 people | 1,797 people | 1,897 people |
| Satisfaction with the walking competition (Want to participate again next time) | 95.0% | 94.0% | 93.0% |
| Average number of steps in walking competition | 8,103 steps | 8,675 steps | 8,928 steps |
Improving the working environment
Based on our value of "valuing all people," we are working to create a comfortable working environment so that all employees can fully demonstrate their abilities.
- Accumulated annual leave system
- Short-time working hours
- In-house health consultation desk staffed by medical and psychological experts
- Risk assessment and safety measures conducted by workplace inspections by the health committee of each business site
| Health and Productivity Management Indicators | 2022 | 2023 | 2024 |
|---|---|---|---|
| Engagement survey response rate | 99.7% | 99.7% | 99.8% |
| turnover rate | 3.59% | 3.41% | 3.07% |
| Work-related accident frequency rate | 0% | 0% | 0% |
Outstanding Employee Award
Based on our sustainability management policy, we will evaluate our activities over the course of the year.
We will recognize employees who have achieved outstanding results, improvements, and transformations, and celebrate each other. Starting in fiscal 2024, we will implement employee voting, providing an opportunity for employees to gain new insights from efforts outside their own departments and further increase their motivation. Here
＜Grand Prize＞
"Contracted to manage the national important cultural property - Osaka City Central Public Hall"
<Employee Voting Award>
1st place: "Ensuring psychological safety for operators by establishing an SOS window to combat customer harassment"
2nd place: "Contracted management of a national important cultural property - Osaka City Central Public Hall"
3rd place (two cases due to a tie): "Initiative to introduce quality indicators by using generative AI to visualize solutions and customer sentiment from dialogue" and "Launch of security camera service for detached houses"
<Special Jury Prize>
"Reducing power consumption by improving the airflow of head-end air conditioning!"
<Special Award>
"Lifesaving Award Award"
External Evaluation
Health and Productivity Management Award
The Group was recognized as one of the "Excellent Health Management Corporations 2025" jointly selected by the Ministry of Economy, Trade and Industry (METI) and the Japan Health Council. J:COM This is the seventh consecutive year that the Group has been certified since fiscal 2007.
Sports Yell Company
This marks the sixth consecutive year that we have been recognized as a "Sports Yell Company" by the Japan Sports Agency, an organization that proactively promotes sports to improve the health of its employees.
