Inquiry

J:COM Customers who are using or considering

Customers currently using the service (adding, changing, and confirming services)

Please contact us here to confirm various procedures and contract details.

Customers considering (new application for service)

For new applications for J:COM service, please contact us here.

Spam emails and acts of abuse from our management IP address and users

Please contact us here regarding any fraudulent activity on the Internet.

Procedures for stopping re-solicitation

If you would like to stop re-solicitation of J:COM services, please contact us here.

Various inquiries

Inquiries and interview requests regarding J:COM Channel and J:Tele programs

J:COM 's community channel covers local events and initiatives, so if you would like to be interviewed, please contact us here.
(I would like you to cover a local festival that will be held on a certain date, or introduce a project that an elementary school is working on on a TV program, etc.)

Inquiries from the press

For inquiries regarding J:COM 's press releases, etc., or to apply for interviews regarding J:COM please contact us here.

Regarding placement in advertising media

J:COMの広告媒体への出稿に関してはこちらからお問合せください

Regarding advertising on channels

For advertising on channels (Movie Plus, Women’s Channel♪LaLa TV, Channel Ginga Historical Drama/Suspense/Japanese Songs, Golf Network, J SPORTS), please contact us here.

Telecommunications Carriers Association Consultation Desk

The Telecommunications Carriers Association, of which we are a member, operates a consultation desk that accepts opinions and requests regarding the industry.

Procedures for requesting disclosure of caller information

Please click here for information on procedures for requesting disclosure of sender information based on the Act on Countermeasures against Information Distribution Platforms.

Other inquiries

For collaboration, partnership, and other inquiries, please contact us here.

*Inquiries from general customers are handled at the Customer Center. Click here for contact information