Pricing
Service price information
New CustomersFind the perfect
plan for you
Some properties offer free or discounted options!
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
InquiriesFind the perfect
plan for you
Some properties offer free or discounted options!
Pricing by Service
Please check the details on each service information page.
Recommended price examples
You can choose freely according to your needs.
Feel free to combine other services as you like.
Smartphone
Landline
Electricity
Gas
Recommended rates on the internet
- Apartments
- Houses
|
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 3 months:
1,628
yen per month *1
(tax included) Plus 10,000 yen cashback |
|
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 3 months:
0
yen per month *1
(tax included) Plus 10,000 yen cashback |
|
Saikyo Young Wari
1G
Until May 31, 2024
If you are under 26
moreover |
- WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- After the 6-month discount ends, the monthly fee will automatically be renewed at the "Seishun 22 Wari / Seishun 26 Wari" discount. 2-year contract, automatically renewed. Cancellation fee required for mid-contract.
If you are under 22 or over 60
Get even more savings on your smartphone!
|
High-capacity, ultra-high-speed network of
For those who want to get started at a great price! 10G 6 months:
0
yenper
month (tax included) |
|
High-speed internet with Wi-Fi of
For those who want to get started at a great price! 1G 6 months:
0
yenper
month (tax included) |
WEB Gentei Start Wari and cashback of 20,000 yen per month. 2-year contract, automatically renewed. Cancellation midway requires a cancellation fee.
If you are under 22 or over 60
Get even more savings on your smartphone!
Recommended TV pricing examples
- Apartments
- Houses
|
Carefully selected specialty channels and
Paramount+ but Those who want to enjoy the new video streaming J:COM TV Shin Standard 3 months:
500
yen per month *1
(tax included) Plus 20,000 yen cashback |
|
Netflix and Specialty Channels of
For those who want to have fun Flex Course 3 months:
500
yen per month *1
(tax included) Plus 20,000 yen cashback |
|
Saikyo Young Wari
J:COM TV Select S Pack
Enjoy video streaming to the fullest
Until May 31, 2024
If you are under 26 6 months: 1,100 yen per month *2 (tax included) |
- WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
- After the discount ends, the plan will automatically renew at 2,200 yen (tax included) per month. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
Click here for more detailed prices
Savings calculator|
Carefully selected specialty channels and
Paramount+ but Those who want to enjoy the new video streaming J:COM TV Shin Standard 3 months:
500
yenper
month (tax included) Plus 20,000 yen cashback |
|
Netflix and Specialty Channels of
For those who want to have fun Flex Course 3 months:
500
yenper
month (tax included) Plus 20,000 yen cashback |
WEB Gentei Start Wari applies. 2-year contract, automatically renewed. Cancellation during the contract period will incur a cancellation fee.
Click here for more detailed prices
Installation Fees and Other Charges
Installation fees and charges associated
with subscribing to or changing J:COM services.
Price examples for your area
Area/housing type settings
Speed (plan) setting
Click here for "J:COM In My Room" for discounted apartment complexes
For example, current settings:
Kanto area (apartment housing)
| プラン | |||
|---|---|---|---|
| 申し込み サービス |
|
|
|
| 月額 |
最強ヤング割適用で 月額*** *** 円（税込） 割引適用*** *** 円（税込） *** *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
最強ヤング割適用で 月額*** *** 円（税込） 割引適用*** *** 円（税込） *** *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
最強ヤング割適用で 月額*** *** 円（税込） 割引適用*** *** 円（税込） *** *** 円（税込） さらに
20,000円分
キャッシュバック！
割引終了後（***〜） ***円（税込） 通常価格 *** 円（税込） |
| 工事費 |
実質0 円
|
実質0 円
|
実質0 円
|
| 事務手数料 |
3,300 円（税込）
|
3,300 円（税込）
|
3,300 円（税込）
|
Click here for more detailed prices
[J:COM NET Hikari]
J:COM NET Hikari will be provided to apartment complexes after December 7, 2023. Internet speeds vary depending on area. The serviced areas are gradually being expanded. Offered via either "J:COM NET Hikari on au Hikari (houses only, outside Kansai area)" / "J:COM NET Hikari" / "J:COM NET Hikari (N)" (unavailable in some areas) ).
[J:COM NET 1G Plan]
1G internet service with standard Wi-Fi equipment provided through cable TV lines.
Click here for details
[Construction costs]
- A separate contract administration fee of 3,300 yen (tax included) [3,080 yen (tax included) for Kyushu and Yamaguchi areas] is required.
[About construction costs essentially 0 yen]
- The monthly usage fee for applicable services will be discounted by the amount equivalent to the basic construction fee installment payment (<detached house> 1,800 yen (1,980 yen (incl. tax)) x 24 months, <apartment building> 1,400 yen (1,540 yen (incl. tax)) x 12 months, for 2-year long-term contracts 700 yen (770 yen (incl. tax)) x 24 months) (same applies when the basic construction fee is paid in one lump sum).
If you cancel during the discount period, the discount will end (you will pay the remaining installments in one lump sum). - For J:COM NET Hikari (N), the monthly fee for the applicable plan will be discounted by the amount equivalent to the basic installation fee installment (<If TV is included> 1,800 yen (1,980 yen (incl. tax)) x 24 months, <If TV is not included> 900 yen (990 yen (incl. tax)) x 24 months) (same for the basic installation fee lump sum payment). If the contract is cancelled during the discount period, the discount will end (installments for the remaining period will be paid in a lump sum). <If the customer installs the equipment themselves> 3,000 yen (3,300 yen (incl. tax)) will be free.
Learn more
[Price display]
- The displayed price is calculated from the month following the completion of installation work.
- The month when installation is completed will be pro-rated.
[J:COM TV/ J:COM NET]
- WEB Gentei Start Wari and cashback available
Click here for the conditions for WEB Gentei Start Wari Click here for the conditions for the cashback (joining benefit) - WEB Gentei Start Wari offers a discount on the monthly usage fee starting from the month after installation work is completed.
- Monthly rates shown for a two-year contract.
[J:COM PHONE]
- Monthly rates shown for a two-year contract.
[J:COM TV's Saikyo Young Wari]
- After the discount period ends, for "J:COM TV Shin Standard," the monthly usage fee will be automatically renewed based on the "Seishun 22 Wari / Seishun 26 Wari" discount, and for "J:COM TV Select S Pack," the monthly usage fee will be renewed automatically based on the regular monthly usage fee.
Click here for applicable conditions
[J:COM NET Saikyo Young Wari]
- After the discount period ends, the monthly fee will automatically be renewed at the "Seishun 22 Wari / Seishun 26 Wari" rate.
Click here for applicable conditions
[J:COM MOBILE Saikyo Young Wari]
- After the discount period ends, the regular rate will automatically continue.
- If you cancel during the discount period, or change from a non-eligible capacity plan or A plan ST to A plan SU, the discount will end.
- Separate charges for compatible smartphones, universal service fees, telephone relay service fees, call charges, SMS communication fees, etc. are required.
Click here for applicable conditions
Click here for more detailed prices
J:COMの動画配信サービスを楽しみたい方へ
"J:COM TV" is not available.
Find the perfect plan for you
Find the perfect plan for you
Entertainment
Combine billing for the world's largest online streaming service "Netflix" and J:COM service into one bill.
Consolidated billing for Disney's official video streaming service "Disney+" and J:COM service into one bill.
DAZN, which offers a variety of domestic and international sports videos, and J:COM service billing are combined into one.
The largest in Japan! J:COM Books is an “e-book unlimited reading service” that allows you to enjoy over 1,000 popular magazines and textbooks anytime, anywhere.
Enjoy over 10,000 professionally selected playlists anytime, anywhere! With this service you can listen to everything from new J-POP songs to nostalgic masterpieces.
As of October 1, 2024, we are no longer accepting new contracts.
Please note that we will be discontinuing this service at the end of February 2025.
See more
Support
Easily solve your TV and Internet problems! For 500 yen per month (550 yen including tax), we provide Enkaku support 365 days a year!
Have peace of mind in case of emergency!
For just 200 yen per month (220 yen including tax), we offer everything from plumbing, key and glass problems to house cleaning and housekeeping services!
Bicycle roadside service for breakdowns or dead batteries! You can have peace of mind knowing you’re covered by insurance for injuries and compensated if caught in an accident while riding a bicycle!
This service notifies you of earthquake early warnings and information about your area.
We provide emergency earthquake early warnings in areas not linked to the emergency broadcast system.
We offer special prices to customers with disabilities who live in our service area.
See more
Save money on your payments
If you sign up for an au Jibun Bank home loan with eligible J:COM services, you can receive up to a 0.05% annual reduction from the applicable home loan interest rate!
Compared to direct debit, you can save more than 1,800 yen per year on NHK reception fees!
If you use J:COM services and au smartphones, your monthly au usage charges will be cheaper!
If you use J:COM's service and UQ mobile's smartphone, your monthly UQ mobile usage fee will be cheaper!
If you use J:COM service and au mobile phone, you can make a consolidated payment. Get 100 yen (110 yen including tax) off your monthly bill!
J:COM's monthly payment amount can be converted into points! And there’s so many other great benefits.
*Currently not available in some areas.
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
Telephone consultation
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
日本語での通話は
こちら
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
日本語での通話は
こちら
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
日本語での通話は
こちら
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
日本語での通話は
こちら
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What payment methods can I choose for the product price and monthly fees?
-
Payment can be made by credit card.
Your credit card company will bill you from the month following the start of the service (depending on the card company).
▼Acceptable credit cards
- Please have your credit card information ready when you sign the contract.
- Some credit cards cannot be used in some areas. Please contact us for details.
- Please contact us if you would like to pay by direct debit. Please note that bank transfer and convenience store payments are not available.
- When will I be billed after joining?
-
Your first billing will be in the month following the month you subscribed. Your bill will be the sum of the prorated portion of the month you subscribed and the month after that. The second and subsequent charges are the basic monthly fee for the service you are subscribed to as of the first day of each month and the usage fee for the metered service you used in the previous month.
- Is there a way to check billing details in advance?
-
We will send you a notification via SMS or email on the 16th of every month to notify you that your payment information has been confirmed.
[Internet]
- The displayed communication speed is the maximum value according to technical standards and does not guarantee a constant speed. It varies depending on the usage environment.
[Phone]
- Separate universal service fees, telephone relay service fees, and call charges are required.
[Minimum 4 days]
- It may take more than four days depending on the details of your contract, traffic conditions, use of landline phone number portability services, etc. Please understand this in advance.
[All-you-can-watch "J:COM STREAM"]
- There is a minimum usage period of three months, including the month of joining. If you cancel midway through the contract, you will still be required to pay one month's usage fee (including consumption tax).
- The content provided may vary depending on the contract plan and set-top box used.
- Some works may not be compatible with the "J:COM STREAM" app.
[J:COM Denki/About J:COM DENRYOKU]
- Depending on the fuel cost adjustment amount in your area and the details of your current contract, some applications may not be accepted.
- If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
