New Customers
Inquiries
さらにQUOカードPay6,000円分
プレゼントで
Smart OTOKU NET
For those who want to use the Internet economically
Perfect plan
Find the perfect
plan for you
Some properties offer free or discounted options!
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
Smart OTOKU NET
What is
For those who want to use the Internet economically!
1G Net starts from 900 yen (tax included) per month
A great plan that can be used in
Feature 1
Net
1G Net starts from 900 yen (tax included) per month
Smart OTOKU NET
1G course *1
Wi-Fi
5,258 yen per month (tax included)
WEB Gentei Start Wari / WEB Toku application
effective monthly
6 months
From ¥ 900 *2
- Depending on the housing complex you live in, you may not be able to use the 1G course. Click here for details
- [Breakdown] Kanto area / condominium type 5,258 yen (tax included) − WEB Gentei Start Wari 3,358 yen (tax included) − Actual 1,000 yen (WEB Toku QUO card pay 6,000 yen ÷ 6 months) = Actual 900 yen (tax included)
Application image of discount
In the case of Kanto area/apartment housing Smart OTOKU NET 1G
Total discount of 26,148 yen (tax included)
- Actual monthly fee for 6 months when WEB Gentei Start Wari / WEB Toku (QUO card pay 6,000 yen) is applied
- Conditions for applying WEB Toku are here
- Click here for Web-only start discount application conditions
Feature 2
Net
Stable communication with Japan's first *1 next-generation AI Wi-Fi *2
With next-generation Wi-Fi equipped with AI, communication is always stable and comfortable even when connecting multiple devices.
Add more pods to extend your Wi-Fi coverage for comfort throughout your home.
Equipped with AI for stable communication at any time
Comfortable even when connected with multiple devices
Furthermore, the Wi-Fi area is expanded by adding pods.
More comfort throughout your home
Feature 3
Net
Get Hi Speed Internet at Your Home
With 1G / 5G / 10G compatible ultra-fast internet, you will have a comfortable communication environment.
J:COM NET's nice benefits
Find the perfect plan for you
Find the perfect plan for you
Rate plan
Area/housing type settings
Speed (plan) setting
Click here for "J:COM In My Room" for discounted apartment complexes
For example, current settings:
Kanto area (apartment housing)
| プラン | |||
|---|---|---|---|
| 申し込み サービス |
|
|
|
| 月額 |
割引適用（***） *** 円（税込）
実質月額（6カ月間）
*** 円（税込）
ネット乗換の方はさらに
QUOカード***円分プレゼント
さらに最強ヤング割適用で
月額（6カ月間）
*** 円（税込）
割引終了後（***） ***円（税込） 通常価格 |
割引適用（***） *** 円（税込） さらにQUOカードPay6,000円分
プレゼントで
実質月額（6カ月間）
*** 円（税込）
ネット乗換の方はさらに
QUOカード***円分プレゼント
さらに最強ヤング割適用で
月額（6カ月間）
*** 円（税込）
割引終了後（***） ***円（税込） 通常価格 |
割引適用（***） *** 円（税込） さらにQUOカードPay6,000円分
プレゼントで
実質月額（6カ月間）
*** 円（税込）
ネット乗換の方はさらに
QUOカード***円分プレゼント
さらに最強ヤング割適用で
月額（6カ月間）
*** 円（税込）
割引終了後（***） ***円（税込） 通常価格 |
| 工事費 |
0 円※
|
0 円※
|
0 円※
|
| 事務手数料 |
3,300 円（税込）
|
3,300 円（税込）
|
3,300 円（税込）
|
Click here for more detailed prices
Savings calculatorNotes regarding fees, discounts, etc.
[J:COM NET Hikari]
J:COM NET Hikari will be provided to apartment complexes after December 7, 2023. Internet speeds vary depending on area. The serviced areas are gradually being expanded. Offered via either "J:COM NET Hikari on au Hikari (houses only, outside Kansai area)" / "J:COM NET Hikari" / "J:COM NET Hikari (N)" (unavailable in some areas) ).
[J:COM NET 1G Plan]
1G internet service with standard Wi-Fi equipment provided through cable TV lines.
Click here for details
[Construction costs]
- A separate contract administration fee of 3,300 yen (tax included) [3,080 yen (tax included) in the Kyushu/Yamaguchi area] is required.
Click here for details
[Price display]
- The displayed charges are calculated from the month following the completion of installation work. However, student discounts and U26 discounts for newcomers to the workforce are calculated from the month the installation work is completed.
- The month when installation is completed will be pro-rated.
[Smart OTOKU Plan/Smart OTOKU Flex/Smart OTOKU Plan Select/Smart OTOKU NET
- About discounts
Actual monthly fee = Normal monthly fee - WEB Gentei Start Wari - Actual 1,000 yen (WEB benefit QUO card Pay 6,000 yen ÷ 6 months)
Click here for WEB Gentei Start Wari conditions. Click here for WEB Toku conditions - WEB Gentei Start Wari discounts the monthly usage fee starting from the month after the completion of installation work.
- J:COM TV, J:COM NET, J:COM GAS included in each plan (including Smart OTOKU Plan Mini and Smart OTOKU Plan Select (TV + PHONE)) requires a long-term contract of 2 years (1 year for apartment complexes). In addition, the "Smart MOTTO OTOKU Plan" requires a long-term contract of 3 years (2 years for apartment complexes).
[Saikyo Young Wari]
- Starting from the month following the completion of J:COM NET installation work, a six-month discount will be applied to the J:COM NET monthly usage fee.
- After the discount period ends, the monthly usage fee applicable to "Seishun 22 Wari / 26 Wari" will automatically continue.
Click here for applicable conditions
[Seishun 22 Wari]
- The discount is valid for 48 months including the month of installation.
- For the month in which installation is completed, the discounted monthly fee will be deducted from the monthly fee calculated on a daily basis.
Click here for applicable conditions - In some areas, the monthly usage fee may be different after the discount ends.
[Seishun 26 Wari]
- The discount is valid for 48 months including the month of installation.
- For the month in which installation is completed, the discounted monthly fee will be deducted from the monthly fee calculated on a daily basis.
Click here for applicable conditions - In some areas, the monthly usage fee may be different after the discount ends.
Combine with options for even more value and convenience!
With Smart OTOKU NET, you can use NET alone or combine it with other services to make it even more convenient and advantageous.
Find the perfect plan for you
Find the perfect plan for you
Initial cost
For new subscribers
Basic construction cost at the time of new subscription
Virtually free!
Detached house: 47,520 yen including tax
Gathering: 18,480 yen including tax
Real 0 yen
If you are already a member
Additional services for subscribers
When you join the target plan,
basic construction cost 0 Yen!
Basic construction cost
Click here for details
【please note】
- A separate contract handling fee of 3,300 yen (tax included) [3,080 yen (tax included) for the Kyushu and Yamaguchi areas] is required for new subscriptions and additional services.
- Construction costs/fees/initial costs, etc. are required for use/cancellation of each service and service changes.
- Price plans other than long-term contract plans (no automatic renewal or contract cancellation fee) are also available.
- At the time of cancellation, removal work (charged) is required. Click here for details
Application flow
Easy in 3 steps!
Minimum 4 days *3
Step 1
Application
Step.2
Content confirmation·
Adjustment of construction date
Step.3
installation work,
Installation and setting of equipment
- It may take 4 days or more depending on the contract, traffic conditions, use of Landline portability service, etc. Please note.
Find the perfect plan for you
Find the perfect plan for you
Terms of contract
Smart OTOKU NET
- Continuous use (same name, same line/ automatic renewal) for 2 years (1 year for housing complexes, but 2 years for housing complexes in the case of HOME set).
- If the above conditions are no longer met, a contract cancellation fee of 3,850 yen (tax included) will be required.
- Only one NET line per contract.
If you are considering signing up or adding services
Sign Up information
Find the perfect
plan for you
Some properties offer free or discounted options!
If you are considering signing up or adding services
Sign Up information
New customers
phone call
050-3092-3161
9:00 a.m. - 6:00 p.m. [Closed all year round] / Available translations
신청·문의
050-3092-3161
AM9:00-PM6:00【연중무휴】／통역 있음
Ứng dụng / Yêu cầu
050-3092-3161
AM9:00-PM6:00【mở cửa quanh năm】／có phiên dịch
Solicitação/Consultas
050-3092-3161
AM9:00-PM6:00【aberto todo o ano】／com intérprete
Find the perfect
plan for you
Some properties offer free or discounted options!
FAQ
- What payment methods are accepted?
-
You can choose to pay by bank transfer or credit card.
- When is the bank transfer due?
-
I paying by bank transfer, the payment will be made between the 26th and 28th of each month, depending on your financial institution. The payment date for your credit card is the payment date determined by the credit card company.
- When will I be billed after joining?
-
Your first billing will be in the month following the month you subscribed. Your bill will be the sum of the prorated portion of the month you subscribed and the month after that. The second and subsequent charges are the basic monthly fee for the service you are subscribed to as of the first day of each month and the usage fee for the metered service you used in the previous month.
- Is there a way to check billing details in advance?
-
We will send you a notification via SMS or email on the 16th of every month to notify you that your payment information has been confirmed.
[Notes]
- First sale of modem with built-in Plume® technology in Japan
- For high-performance Wi-Fi modem installation. Some apartment complexes may not be able to provide this service. For details, please contact J:COM.
[TV]
- The number of channels includes terrestrial digital broadcasting and BS digital broadcasting that can be viewed via the dedicated tuner provided.
- For BS digital broadcasting, you can watch NHK, BS11 Eleven, BS12 Twelve, and commercial BS. Some channels are optional channels (paid).
- NHK reception fee is not included in the usage fee.
- Includes 4K J:COM Box/ J:COM LINK monthly usage fee of 362 yen (398 yen including tax).
- To view 4K broadcasts and 4K image quality, you will need a 4K J:COM Box or J:COM LINK contract and a 4K compatible TV that supports HDMI2.0/HDCP2.2 standards. We do not guarantee connection or viewing with all 4K compatible devices.
【the internet】
- Communication speed may vary depending on usage environment and equipment.
[Phone]
- Separate universal service charges, telephone relay service charges and call charges are required.
[About J:COM On Demand MEGA Pack]
- Subscription to a service specified by J:COM is required.
- Except for applications for "Smart OTOKU NET", J:COM NET with "Seishun 22 Wari" or "Seishun 26 Wari" discounts, and J:COM LINK mini there is a minimum usage period of three months, including the month of joining. If you cancel midway through the contract, you will be required to pay one month's usage fee (including the amount equivalent to consumption tax).
- Some works may not be compatible with the "J:COM On Demand" app (including J:COM LINK exclusive).
- Recording not possible.
- Available for properties that support two-way service.
[About terrestrial digital broadcasting (BS)]
- Up to 3 set-top boxes dedicated to terrestrial digital broadcasting and BS digital broadcasting can be installed and used free of charge only when applying for a new terrestrial digital (BS) subscription.
- If you cancel terrestrial digital (BS), the set-top box for terrestrial digital and BS digital will also be cancelled. In addition, construction costs/fees are required when canceling the contract.
- It may not be available depending on your address or building.
- Depending on the type of contract, some may not be applicable, and additional construction costs such as booster installation costs may be charged depending on the type of construction.
- Depending on the application status, additional construction costs and monthly usage fees will be incurred when adding a set-top box dedicated to terrestrial digital broadcasting and BS digital broadcasting.
[About J:COM LINK mini]
- To use it, you need to subscribe to a service specified by J:COM.
- Internet communication environment and wireless LAN connection environment are required to use J:COM LINK mini.
- Depending on the contract plan and usage environment, it may not be possible to provide.
- If you are newly subscribing to J:COM LINK mini, you will need to subscribe to one of "J:COM On Demand MEGA Pack," "J:COM Bulk Billing for Netflix," or "J:COM Bulk Billing for Disney+" as a set. .
[About J:COM LINK mini free]
- If you subscribe to "Smart OTOKU NET", "J:COM On Demand MEGA Pack", "J:COM Bulk Billing for Netflix", or "J:COM Bulk Billing for Disney+", the standard J:COM LINK mini The monthly usage fee of 550 yen (tax included) is free. Applicable to only one device per household.
- If you subscribe to "J:COM Summary Request for Disney+", this discount is not applicable during the free offer period of "Disney Plus".
- If the above conditions are no longer met, the service will be provided at a regular monthly usage fee.
- Not applicable to J:COM TV subscribers (usually available for a monthly fee).
- Separate monthly usage fees for "J:COM On Demand MEGA Pack," "Netflix," and "Disney Plus" are required.
[J:COM Denki/About J:COM DENRYOKU]
- Depending on the fuel cost adjustment amount in your area and the details of your current contract, some applications may not be accepted.
- If you live outside the Hokkaido area and subscribe after April 4, 2024, you will be eligible for "J:COM Denki." If you subscribed before April 4, 2024, or if you live in the Hokkaido area, you will be subscribed to "J:COM Electric Power."
[About the amount including tax]
- Consumption tax differences may occur due to changes in the consumption tax rounding method under the invoice system.
