Community-Based Business Development

Each of J:COM CATV systems conducts its business in a way best suited to the local community’s characteristics and needs. J:COM's community-based approach has garnered positive feedbacks from customers.

Sales Staff

Approximately 2,500 sales reps nationwide make door-to-door visits, helping you find a service that suits your lifestyle. Once subscribed, we have a dedicated unit of approximately 800 staff to follow up to ensure that you are receiving proper services.

  • *as of end of January 2019

Customer Centers

Our own customer centers are operating in 11 locations throughout Japan. Approximately 3,500 operators are available to help you 365 days a year with a wide variety of inquiries about subscription, offered services and fees, remote control operation, and more.

  • *as of end of January 2019

J:COM Shops

J:COM has established 56 shops* nationwide in shopping districts and commercial facilities to provide assistance with subscriptions, plan reviews, and operational help. You can also try our services for yourself at our shops.

  • *Current as of March 2019

Community Events

J:COM, as an active member of the community, hosts events such as youth baseball tournaments, youth soccer tournaments. We also annually sponsor a skating rink at the Sapporo Snow Festival.